Returns & Exchanges

We want you to love your look, which is why we offer a 30-day return window for all unused and unopened beauty products. Please ensure that the hygiene seals remain intact to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully place the unopened lashes and accessories in their original packaging to ensure they are protected during transit.

• 3.
  Label and Ship

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.

• 4.
  Quality Check and Refund

  Once our beauty team inspects the returned items for hygiene compliance, your refund will be processed to your original payment method within 5-7 business days.