Frequently Asked Questions
Everything you need to know about your Lola Lashes experience.
How many times can I reuse my Lola Lashes?
With proper care and cleaning, our premium synthetic and faux mink lashes can be worn up to 30 times. Always store them in their original tray to maintain their shape.
Are your lash adhesives safe for sensitive eyes?
Yes, our adhesives are latex-free, formaldehyde-free, and hypoallergenic, making them perfect for those with sensitive eyes or contact lens wearers.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on the destination.
What is your return policy?
Due to the hygienic nature of beauty products, we only accept returns on unopened and unused items within 14 days of delivery. Please contact our support team to initiate a return.
How do I clean my false lashes?
Gently remove any glue residue with tweezers and use a cotton swab dipped in oil-free makeup remover to clean the band. Avoid soaking the lash fibers in water or alcohol.
Do you offer vegan and cruelty-free products?
Absolutely. Lola Lashes is 100% cruelty-free and vegan. We never use real animal hair and ensure no animal testing is involved in our production process.